01
Who we are
This website is operated by Eighth Gate Advisory Pty Ltd, Australian Business Number 65 697 937 929, of Brisbane, Queensland. In this policy, references to the Company are references to Eighth Gate Advisory Pty Ltd. The Company can be contacted at advisory@eighthgateadvisory.com.au, and this website is published at eighthgate.au.
This policy sets out how the Company collects, uses, holds, and discloses personal information, and is framed under the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
02
What we collect
The Company collects the information visitors submit through the enquiry and registration forms on this website: name, email address, contact number, the nature of the enquiry, timeframe, budget preferences, and any notes provided.
Basic technical information associated with a visit, such as browser type and the pages requested, may also be recorded by the infrastructure that serves the site. This information is used for the operation and security of the website, not to build profiles of individual visitors.
03
How it is used
Personal information is used to respond to enquiries, to assess suitability for engagement, and to provide the services requested. It is not sold or traded, and it is not added to unsolicited marketing lists.
04
How it is handled
Information submitted through the forms on this website is transmitted to the Group's monitored mailbox via a third-party email delivery provider and hosted infrastructure: email delivery is provided by Resend, and site hosting is provided by Vercel.
Personal information is retained only for as long as it is needed for the purpose for which it was collected, after which it is deleted or de-identified.
05
Disclosure
Personal information is not disclosed to third parties, except to the service providers engaged to operate the website and deliver mail, to the Company's professional advisers, or where disclosure is required by law.
06
Access and correction
Individuals may request access to the personal information the Company holds about them, or request that it be corrected, by writing to advisory@eighthgateadvisory.com.au. The Company will respond within a reasonable period.
07
Complaints
Concerns about the handling of personal information should be raised with the Company first, by writing to advisory@eighthgateadvisory.com.au. The Company will investigate and respond.
If a complaint is not resolved to the individual's satisfaction, it may be directed to the Office of the Australian Information Commissioner at oaic.gov.au.
Eighth Gate Advisory Pty Ltd · Australian Business Number 65 697 937 929 ·
Brisbane, Queensland · advisory@eighthgateadvisory.com.au · eighthgate.au